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All feedback and suggestions are welcome at univus@nus.edu.sg. You may also provide feedback by clicking on the profile icon, followed by Contact Us, in the uNivUS app.

You are not required to be connected NUS WI-FI to log into the app. However, some services and resources in the app require you to authenticate your identity by logging onto NUS Wi-Fi before they can be accessed.

uNivUS is open to all NUS students, staff and alumni who have valid NUSNET log-in credentials.

Yes, uNivUS is also available for NUS alumni and we are actively enhancing our app to optimise your experience.  Download now and stay connected 🙂

Alumni can log in to uNivUS using the NUS lifelong email account, and if you do not have a lifelong email account, please click here to create one. If your Lifelong Email account password has expired, please click here to change or reset your password and try to log in again. For further assistance, please email alumnihelpdesk@nus.edu.sg.

Please click here to view the guide if you need more help regarding log-in steps. 

Yes, if you can’t access the Google Play or Apple App store with your smartphone (e.g. using selected Huawei models), you can download the Amazon app first and log in to search uNivUS on Amazon to complete your download. You may doublecheck that on Amazon, the developer is “NUS” before downloading.

Try pressing Reset (under My Contact/Business Card > Edit > Reset), below the Save button.

If it is still not showing, then you have not set up your Friendly Email yet. You can set up your Friendly Email here.